Help and support
We usually reply within one business day.
Email support@sitewireai.tech. Include your iPhone model, iOS version, and what you were doing when the problem happened.
Joining the beta
How do I join the TestFlight beta?
Install Apple's TestFlight app, then open the invitation link or email you received. Testers can send feedback with a screenshot right from TestFlight: take a screenshot in PriceTracker and tap Share Beta Feedback.
Tracking prices
How do I add a product?
Open the Add tab and scan the barcode, paste a store link, or type the name. You can also tap "Track this price" on any deal.
A barcode wasn't found. What now?
We check five open product catalogs. If none know the barcode, type the name once; PriceTracker remembers that barcode for you next time.
Why couldn't the app read the price from a link?
Some stores don't allow automated reading, and others load prices in a way we can't see. Enter the price you see; the link is still saved with the product.
How do price goals work?
Set a target price on a product. You get one alert when a price you log reaches it. If the price rises more than 2% above your goal and comes back down, you'll be alerted again.
Deals near you
Who can see deals I post?
Public deals are visible to PriceTracker users within roughly 40 km of the area you set. Private deals go to your own Tracking only.
Why do I need iCloud to post?
PriceTracker uses your iCloud account to identify your posts without a separate password. Sign in to iCloud in the Settings app. You can browse deals without signing in.
How do I report or block someone?
Open the deal, tap the ••• menu, and choose Report or Block. Reported posts are hidden for you right away, and for everyone once three people report them.
Notifications
I'm not getting alerts.
Check iOS Settings → Notifications → PriceTracker, then the Notifications section in the app's Settings. Alerts held back by quiet hours or the daily limit still appear in the Alerts tab.
PriceTracker Plus
What does Plus include?
Every deal near you (free users see the top 3), posting, liking, and following deals, and unlimited price tracking with goal and price-drop alerts.
How do I cancel or restore my subscription?
Cancel in iPhone Settings → Apple Account → Subscriptions. To restore on a new phone, open Settings in PriceTracker and tap Restore purchases.
Your data
How do I export or delete my data?
Settings → Your data lets you export your price history as CSV or delete it from your phone. Settings → Community → Delete community account removes everything you've shared. See the privacy policy for details.